About Hetek Solutions Inc.
Trusted Safety Solutions Since 1956
Delivering safety, transparency, and trusted solutions for municipalities and industrial clients.
About Hetek Solutions
Trusted Safety Solutions Since 1956
Delivering safety, transparency, and trusted solutions for municipalities and industrial clients.
Canada’s Trusted Partner in Gas and Water Detection
Our Mission
Hetek brings together expert people, proven technology, and hands-on support to help utilities, municipalities, and industry keep people and infrastructure safe in the most worry-free way possible, delivering integrated gas and water leak detection products, services, and training grounded in trust, transparency, and technical excellence.
Our Vision
To be the trusted, go-to partner for gas and water safety solutions, recognized for innovative leak detection technologies, expert field services, and education that reduce risk, protect communities, and support a more sustainable future.
Our Values
We take our Values into everything we do at Hetek, and are part of all our decision-making.
- Safety Above All
- Trust and Transparency
- Long-term Partnership
- Experts and Approachable
- Practical Innovation
- Quality you can rely on
Delivering Safety
At Hetek, we are committed to delivering safety. To us, safety means transparency, trust, reliable resources, and providing the best solutions for your specific needs. We are more than a product supplier — we deliver long‑term solutions supported by long‑term service. In the field and beyond, we work to give you a clear understanding of our work and keep you confident and worry‑free.
Hetek’s Products and Services Divisions
Hetek Solutions Inc. (“Hetek”) is one of Canada’s primary vendors of products and services for municipalities, natural gas distribution utilities, midstream and upstream oil and gas companies, contractors, and other industrial clients. Enviromed Detection Services (“Enviromed”) was acquired by Hetek in 2021. Established in Canada since 1956, we operate offices in Ontario, Alberta, and Newfoundland. Our work is organized into five main divisions:
Wholesale Distribution
We partner with leading international vendors to provide a comprehensive suite of instruments designed for:
- Portable, personal, and fixed gas detection
- Fugitive emissions
- Water loss management
- Pipe and cable locating
Water Field Services
We support municipal water loss initiatives by developing efficient acoustic listening programs for proactive leak detection, including:
- Installation of leak monitoring devices
- Periodic zone surveys
- Correlation of suspected underground leaks
Gas Field Services
We use industry‑leading leak survey instruments to ensure accurate detection. Every instrument is tested daily, calibrated, and maintained by certified technicians to support:
- Pipeline gas leak detection
- Stationary facility monitoring
- Asset data collection
- Pipe coating assessment
- Corrosion measurement
- Rapid response detection
Cal Check Technician Services
Our Cal Check Technicians are certified experts in the repair, service, and calibration of a wide range of detection instruments. We ensure every instrument meets the highest standards of accuracy and reliability through:
- Comprehensive diagnostic testing
- Precision calibration
- Automatic calibration reminders from our dispatch team
- Routine maintenance
- Emergency repair services
Training
Our Training and Consulting department provides a professional and memorable learning experience. Available courses include:
- Water Loss Management (0.6 CEUs)
- Training on instruments purchased from Hetek
- Operator certification programs for Hetek‑supplied instruments
- Our Services -
Field Services – Gas
Our gas field services and inspection programs include:
- Fugitive emission testing
- Situational rapid‑response detection
- Landfill gas emission monitoring
- Natural gas distribution infrastructure inspections
- Midstream and upstream pipeline and gathering system inspections
- Stationary facility monitoring
Field Services – Water
We specialize in water loss management solutions tailored for municipalities and utility providers across Canada. Our support includes:
- Water loss field services
- New technology for Non‑Revenue Water (NRW) programs
- CEU‑eligible training
- Product leasing
- Product purchasing
- Additional water loss management solutions
Repairs
Hetek’s Service and Repair Team provides full support for:
- Portable gas detection instruments
- Personal monitoring instruments
- Fixed gas detection systems
- Water leak detection equipment
- Other instruments requiring regular calibration and service
Our repair and service labs are located in:
- London, Ontario
- Edmonton, Alberta
- Paradise, Newfoundland
Our CalCheck vehicles provide mobile repair and calibration services across Canada.
Training
Our Training and Consulting department delivers professional, memorable learning experiences. Available training includes:
- Water Loss Management course (0.6 CEUs)
- Operator certification programs for instruments purchased from Hetek
- Customized training such as:
- Gas Safety Awareness (Carbon Monoxide)
- Quality Assurance for Locating Services
- Method 21 regulations
- Other tailored programs
Frequently Asked Questions
Who is Hetek Solutions Inc.?
Hetek Solutions Inc. is a Canadian provider of gas detection equipment, field services, calibration services, and technical support for municipalities, utilities, contractors, and industrial clients.
How long has Hetek been operating in Canada?
Hetek has been established in Canada since 1956.
Where are Hetek’s offices located?
Hetek operates offices in Ontario, Alberta, and Newfoundland, providing Canada‑wide service coverage.
What divisions does Hetek operate?
Hetek’s work is organized into five divisions: Wholesale Distribution, Water Field Services, Gas Field Services, Cal Check Technician Services, and Training.
What types of products does Hetek distribute?
Hetek supplies instruments for portable, personal, and fixed gas detection, fugitive emissions, water loss management, and pipe and cable locating.
Does Hetek provide calibration and repair services?
Yes. Certified Cal Check Technicians perform diagnostics, precision calibration, routine maintenance, and emergency repairs for a wide range of detection instruments.
Does Hetek offer training programs?
Yes. Hetek provides water loss management training (0.6 CEUs), operator certification programs, and training for instruments purchased from Hetek.
What industries does Hetek serve?
Hetek serves municipalities, natural gas distribution utilities, midstream and upstream oil and gas companies, contractors, and other industrial clients across Canada.
Why Choose Hetek Solutions?
✓ Trusted Expertise Since 1956
Hetek has been serving municipalities, utilities, contractors, and industrial clients across Canada for decades, providing reliable safety solutions backed by long‑standing experience.
✓ Comprehensive Products & Services
Our five divisions, Wholesale Distribution, Water Field Services, Gas Field Services, Cal Check Technician Services, and Training, give clients access to complete, end‑to‑end safety and detection support.
✓ Certified Calibration & Service
Our Cal Check Technicians deliver precision calibration, diagnostics, routine maintenance, and emergency repairs to ensure every instrument performs accurately and reliably.
✓ Long‑Term Solutions
Not just products. We provide ongoing support, training, and service programs that help clients stay confident, compliant, and prepared in the field.
✓ Canada‑Wide Coverage
With offices in Ontario, Alberta, and Newfoundland, Hetek offers national reach with regional expertise, ensuring fast access to parts, sensors, equipment, and service.
Hetek at a Glance
Hetek is a Canadian provider of gas detection equipment, calibration services, and technical support for industrial, commercial, and utility environments. We supply, service, and support single‑gas and multi‑gas instruments, fixed gas detection systems, wireless monitoring solutions, and related accessories. Hetek performs calibration, bump testing, sensor replacement, and repair services both in‑lab and on‑site across Canada. To support ongoing safety and monitoring requirements, Hetek maintains inventory for replacement sensors, parts, and equipment.